Terms & Conditions — Lions Herbs & Spices
Last updated: 27 July 2026 Website: lionsherbsandspices.au Business: Lions Herbs & Spices (“we”, “us”, “our”)
1. Introduction
By accessing or using lionsherbsandspices.au, you agree to be bound by these Terms & Conditions. If you do not agree, you must discontinue use of the website immediately. These Terms apply to all visitors, customers, and users of the site.
2. Use of the Website
You agree not to use this website for any unlawful purpose or in any way that may impair its performance, damage its content, or compromise security. You must not attempt to gain unauthorised access to any part of the site, its servers, or any data stored within.
3. Products
We sell dried herbs, spices, blends, and related goods. All product descriptions, images, and information are provided for general informational purposes. While we aim for accuracy, variations in colour, texture, and appearance may occur due to natural product differences.
Products are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified professional if you have allergies, medical conditions, or dietary concerns.
4. Pricing & Payment
All prices are listed in Australian Dollars (AUD) and does not include GST. We reserve the right to change prices at any time without notice.
Payments are processed securely through WooCommerce-supported gateways. By placing an order, you confirm that the payment information provided is accurate and authorised.
5. Orders & Acceptance
Placing an order does not guarantee acceptance. We may refuse or cancel orders for reasons including:
Product unavailability
Errors in pricing or product information
Suspicion of fraudulent activity
Failure to complete payment
You will be notified if your order cannot be fulfilled.
6. Shipping & Delivery
We ship Australia-wide using trusted carriers. Delivery times are estimates only and may vary due to location, carrier delays, or unforeseen circumstances.
Once an order is dispatched, risk of loss or damage transfers to you. Shipping fees are displayed at checkout.
7. Returns, Refunds & Replacements
Due to the nature of food products, we cannot accept returns for change of mind.
We will provide a replacement or refund if:
The product arrives damaged
The incorrect item was sent
The product is faulty or compromised
Claims must be made within 7 days of delivery, with photo evidence where applicable.
8. Allergens & Safety
Our products may be processed in facilities that handle nuts, seeds, gluten, and other allergens. We do not guarantee allergen-free products.
Customers are responsible for reviewing ingredient information and assessing suitability for their personal needs.
9. Intellectual Property
All content on lionsherbsandspices.au — including text, images, logos, product descriptions, and branding — is owned by Lions Herbs & Spices and protected under Australian copyright law.
You may not reproduce, distribute, or modify any content without written permission.
10. Limitation of Liability
To the fullest extent permitted by Australian law, Lions Herbs & Spices is not liable for:
Any indirect, incidental, or consequential damages
Losses arising from misuse of products
Delays or failures caused by third‑party carriers
Website downtime, errors, or interruptions
Your use of the website and products is at your own risk.
11. Privacy
We respect your privacy and handle personal information in accordance with our Privacy Policy. By using the site, you consent to the collection and use of your data as described in that policy.
12. Third‑Party Links
Our website may contain links to external sites. We are not responsible for the content, policies, or practices of third‑party websites.
13. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of the website indicates acceptance of the revised terms.
14. Contact Information
For questions or concerns regarding these Terms & Conditions, please contact us at:
Website: lionsherbsandspices.au