Privacy Policy — Lions Herbs & Spices
Last updated: 27 July 2026 Website: lionsherbsandspices.au Business: Lions Herbs & Spices (“we”, “us”, “our”)
1. Introduction
This Privacy Policy explains how Lions Herbs & Spices collects, uses, stores, and protects your personal information when you visit or make a purchase from lionsherbsandspices.au. We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
Personal Information Name, email address, phone number, billing address, shipping address.
Order Information Products purchased, payment details (processed securely via third‑party gateways), order history.
Technical Information IP address, browser type, device information, pages visited, referring URLs.
Cookies & Tracking Data Used to improve site functionality, remember cart contents, and analyse usage patterns.
We only collect information necessary to provide our services and operate our online store.
3. How We Use Your Information
We use your information to:
Process and fulfil orders
Communicate about orders, deliveries, or customer service
Improve website performance and user experience
Prevent fraud and maintain security
Comply with legal obligations
Send marketing communications (only if you opt‑in)
We do not sell or rent your personal information to third parties.
4. Payment Information
Payments are processed through secure third‑party payment gateways integrated with WooCommerce. We do not store your full credit card details on our servers.
5. Cookies & Tracking Technologies
Our website uses cookies to:
Keep items in your cart
Remember your preferences
Analyse traffic and usage
Support essential WooCommerce functionality
You may disable cookies in your browser settings, but some features may not function correctly.
6. Sharing Your Information
We may share your information with:
Service providers (shipping carriers, payment processors, email services)
IT and security providers who help maintain our website
Legal authorities if required by law or to protect our rights
All third‑party partners are required to handle your data securely and responsibly.
7. Data Storage & Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, modification, or disclosure.
Security measures include:
SSL encryption
Secure hosting environments
Restricted access to personal data
Regular website maintenance and updates
However, no online system is completely risk‑free, and we cannot guarantee absolute security.
8. Your Rights
Under Australian privacy law, you have the right to:
Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal data (subject to legal and transactional requirements)
Opt out of marketing communications at any time
To exercise these rights, contact us using the details below.
9. Third‑Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of third‑party websites.
10. Children’s Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the website indicates acceptance of the revised policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Email: info@lionsherbsandspices.au Website: lionsherbsandspices.au